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Local tech company growing

9/4/2013

By JUDY SHERARD

jsherard@dailynews.net

Sicoir Computer Technologies' new building is just a stone's throw from the former location.

But the structure is another world.

It's six times larger than the previous space, from 1,000 square feet to just more than 6,000 square feet, said Dallas Haselhorst, who co-owns the business with Lance Bickle.

Almost 3 miles of networking cable is tucked inside the building.

Haselhorst started Sicoir -- an acronym for Simple Ideas Can Often Initiate Revolutions -- more than 10 years ago in his basement working with local businesses. Bickle was too. Friends since middle school, they joined forces in business.

Now the business works with "anything technical oriented -- tablets, laptops, desktops, networking equipment, firewalls, alarm systems, camera systems, security audits," Bickle said.

Sicoir started "opposite of the way most computer businesses work because we were focusing on businesses to start with, then kind of got into the retail side," Haselhorst said.

"A lot of businesses go into the retail, then go into the business side," Haselhorst said.

Working with businesses then led the company to the home market, Bickle said.

Sicoir has had a retail store for approximately eight years -- first a small store on Vine Street, then at 1501 W. 27th, next door to the new building.

"It's a heck of a move," Haselhorst said.

The building's first floor has a retail showroom, work area large enough for 10 technicians, storage room and break room.

A large room takes up a rear corner of the first floor, so the business can provide training for everything from using a computer to specific programs.

The business employs eight people, and the number could increase as the business expands.

Besides handling walk-in traffic with problems such as broken screens, installation difficulties and error messages, the staff also provides remote support for businesses, school districts and hospitals.

Working on systems remotely means "while you're waiting on something, instead of sitting and twiddling your thumbs, we could be doing five other things," Bickle said.

The business also is doing more Web designing and expanding into computer security, especially in health care and legal services.

The basement is being outfitted to provide a secure location for servers and other equipment for entities such as hospitals, banks and law offices.

"Some things require having a camera on it at all times," Bickle said.

Others must have a custody trail.

"A lot of people rely on us for that security," Haselhorst said. "They might not have anybody on staff who understands that."

The second floor of the building provides office space for Haselhorst and Bickle, a conference room and a large room that can be adapted as the company grows.

Haselhorst said they looked at "where are we going to be five, 10 years from today. Let's build for that."

"And nobody really wanted to move again," Bickle said.