The state of Kansas launched an online system for renewing vehicle registrations Thursday in the first phase of Gov. Jeff Colyer’s initiative to place routine government transactions within reach of people using cellphones, tablets and computers.
This self-service avenue for vehicle registration relies on a digital platform, known as iKan, that is expected to be deployed later to improve convenience of voter registration and access to official vital records. The technology is made available through PayIt, which has provided the K-TAG application for Kansas Turnpike users since 2014.
“One of my highest priorities is to streamline government — to make it more modern, more effective, more efficient, more accessible,” Colyer said. “Kansans expect us to do that. They expect us to innovate in ways that matches the pace of private companies.”
Kansans who choose not to renew vehicle registrations online will continue to have access to storefront locations across the state. However, the Kansas Department of Revenue expects growth in online processing to reduce lines of people seeking in-person services.
“By substantially increasing the number of digital transactions, we expect use of iKan to help us reduce office wait times,” said Colyer, who is campaigning for the Republican Party’s nomination for governor.
John Thomson, CEO of PayIt, said vehicle registration transactions completed using iKan would be encrypted and require consumers to pay a $2 fee. The state performs about 2.5 million vehicle registration renewals annually. The iKan system was field tested in Shawnee County, he said.
None of the personal information obtained by the company can be transferred or sold by PayIt for use by other companies, he said.
“Consumer behavior patterns have changed dramatically over the last several years,” Thomson said. “We’ll complete the transaction securely, quickly and conveniently and then we’ll put that registration into your new mobile wallet, which will also serve as official proof of registration should you need it on a temporary basis before your sticker arrives in the mail.”
Users of the system will be able to receive status updates of state government services through email alerts and notifications, he said.
Donna Shelite, interim chief information officer for the Colyer administration, said the transition to a digital strategy would result in better delivery of services to Kansans. She said iKan was the type of system that would offer Kansans “the ability to get what they need from multiple services in a single experience.”
“It’s fun working with people who take advantage of the time in history we live in,” said Sam Williams, secretary of the state’s revenue department. “We live in a time when technology is involved in almost every single aspect of our life. It should be used for convenience and for saving money. This is just the beginning.”