Recently I contacted the City of Hays about deterioration occurring at the approach to the concrete alley behind my home. The center of the alley was also in disrepair. Shortly after my call, city personnel came to survey the alley damage. One day later a city crew arrived and immediately began the required destruction and replacement of the concrete. The repair of both the alley approach and the center of the alley were completed very quickly. There was little or no inconvenience to the homeowners along the alley. The speed and professionalism of the city's infrastructure repair crew was amazing. I, for one, have tended to take city workers for granted. Never again! The infrastructure of our beautiful community appears to me to be in very competent, professional hands.

Merle R. McLaren